What is Conpulse?
"It's an age-old question: How do you know if a consultant is any good? Maybe the best way to gauge their success would be by asking how many people want them back. That's where Conpulse comes in." ConPulse is a Performance Management System dedicated to Consulting...
Assessing Consultancy Performance: Is there anything that can be measured, and how can it be measured?
"I'm not sure if there is anything that can be measured, and how it's done." "How do you measure the success of a consultant?" "Do they need to make money? Do they have to save their client more than what they charge them? What about hours worked?" These are all...
The client’s perspective : Adopting a Performance Management System for Consulting Services
Is it worthwhile to measure the performance of Consulting Services? Many consulting firms will tell you that as long as customers continue to buy, there is no need to analyze performance further. Is that correct? The receipt and inspection of purchased goods is a...
What is a Net Promoter Score ?
"It's an age-old question: How do you know if a consultant is any good? Maybe the best way to gauge their success would be by asking how many people want them back. That's where the Net Promoter Score (NPS) comes in." Do you want to know how your consulting firm...
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